For any custom requests, general inquiries, or questions about your order - please send us a message through the contact form below, or email us at email@example.com
- The time needed to fill an order varies from 1-14 business days. For details, see the processing time displayed at checkout, or on your order confirmation email.
Estimated Shipping Time
- All shipping is sent through the USPS and UPS.
- North America: estimated 3-10 days
- Items marked “delivered” by the USPS and UPS are considered delivered for the purposes of refunds and cancellations.
- Yes, we ship worldwide!
- Buyers are responsible for providing an accurate and up-to-date shipping address.
- If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed. Please contact USPS with your tracking number to have your package rerouted.
- If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at firstname.lastname@example.org, and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.
Customs and Import Taxes
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns, Exchanges, & Cancellations
- At this time, returns, exchanges, and cancellations are not accepted.
- If there is an issue with your order, please make sure to email email@example.com within 10 days of delivery to fix any issues & concerns.